Right now there are 2 systems on my network that ae having problems with
any link which is sent to them. They are running windows XP sp3,
groupwise client 6.5.7 (release date 3/11/2008).

The problem is any link (ie 'WatchGuard | Powerful network protection,
unified threat management, secure remote access, and expert support'
(http://www.watchguard.com), ftp.bigprint.com, etc.) that is received or
typed in an email comes in as plain text. The emails they send out that
have links in them can be properly opened. I've tried uninstalling
groupwise, deleting the groupwise folder and then re-installing. Also
I've tried the link located in another thread and this hasn't solved the
problem either. With known good users logging inot their system the
links still come up as plain text.

I know both systems have either Firefox or IE set as their default
browsers and have tried switching the browser types.

Are there any other fixes that people know about, or will I have to
open up a ticket with novell to figure this one out?

Thanks for the help.

Eric


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ejouseau
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But why is that wrong. Display the MIME source.

ejouseau wrote:
> Right now there are 2 systems on my network that ae having problems with
> any link which is sent to them. They are running windows XP sp3,
> groupwise client 6.5.7 (release date 3/11/2008).
>
> The problem is any link (ie 'WatchGuard | Powerful network protection,
> unified threat management, secure remote access, and expert support'
> (http://www.watchguard.com), ftp.bigprint.com, etc.) that is received or
> typed in an email comes in as plain text. The emails they send out that
> have links in them can be properly opened. I've tried uninstalling
> groupwise, deleting the groupwise folder and then re-installing. Also
> I've tried the link located in another thread and this hasn't solved the
> problem either. With known good users logging inot their system the
> links still come up as plain text.
>
> I know both systems have either Firefox or IE set as their default
> browsers and have tried switching the browser types.
>
> Are there any other fixes that people know about, or will I have to
> open up a ticket with novell to figure this one out?
>
> Thanks for the help.
>
> Eric
>
>

In the beginning any link they were sent would be blue and underline as
most links are. The problem is this is no longer the case. We get a fair
amount of emails where clients have provided links for us to use and it
would be nice if groupwise was working properly.

I've had these users send me the "non-working" emails and I have no
problems with the links. I've sent the same problem users emails and all
they get is text, not the link they were intended. I know it's not my
groupwise because I've sent the same email to myself at another email
address, as well as the problem users.

All in all I would like to find a fix to this situation.


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ejouseau
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ejouseau wrote:
> In the beginning any link they were sent would be blue and underline as
> most links are. The problem is this is no longer the case. We get a fair
> amount of emails where clients have provided links for us to use and it
> would be nice if groupwise was working properly.
>
> I've had these users send me the "non-working" emails and I have no
> problems with the links. I've sent the same problem users emails and all
> they get is text, not the link they were intended. I know it's not my
> groupwise because I've sent the same email to myself at another email
> address, as well as the problem users.
>
> All in all I would like to find a fix to this situation.
>
>
check registry. there's a setting for the delimiters to interpret what
makes a link. I suspect theirs is mucked up.

Thanks for the tip on checking the registry. If possible can you be a
little more specific as to where I should look in the registry? I'm
comfortable making changes in it, but I would like to have a better idea
as to where I should make this change.

thanks,
Eric


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ejouseau
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Has anyone come up with a solution? I am having the exact same issue.

Thanks

Rob


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