Hello,

We have Groupwise Messanger 1.0.4.

We have recently noticed an issue with saving IM sessions.

When the user goes to File > Save Conversation, the file's fonts
somehow become jumbled.

This was a test chat we saved. When we open it in Notepad or Wordpad,
the text comes up as squares and not the actual message.

Glenn (7/22/2008 4:25:05 PM)
琐dz

Glenn (7/22/2008 4:25:21 PM)
沨

Glenn (7/22/2008 4:25:25 PM)
睰dzrt

Glenn (7/22/2008 4:25:31 PM)

We are not sure what is causing this.

Any help would be much appreciated.


--
WWTSD
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WWTSD wrote:
> Hello,
>
> We have Groupwise Messanger 1.0.4.
>
> We have recently noticed an issue with saving IM sessions.
>
> When the user goes to File > Save Conversation, the file's fonts
> somehow become jumbled.
>
> This was a test chat we saved. When we open it in Notepad or Wordpad,
> the text comes up as squares and not the actual message.
>
> Glenn (7/22/2008 4:25:05 PM)
> 琐dz
>
> Glenn (7/22/2008 4:25:21 PM)
> 沨
>
> Glenn (7/22/2008 4:25:25 PM)
> 睰dzrt
>
> Glenn (7/22/2008 4:25:31 PM)
>
> We are not sure what is causing this.
>
> Any help would be much appreciated.
>
>
Those look like non ascii characters, and they would only be visible in
html...

Michael Bell;1602884 Wrote:
> WWTSD wrote:
> > Hello,
> >
> > We have Groupwise Messanger 1.0.4.
> >
> > We have recently noticed an issue with saving IM sessions.
> >
> > When the user goes to File > Save Conversation, the file's fonts
> > somehow become jumbled.
> >
> > This was a test chat we saved. When we open it in Notepad or
> Wordpad,
> > the text comes up as squares and not the actual message.
> >
> > Glenn (7/22/2008 4:25:05 PM)
> > 琐dz
> >
> > Glenn (7/22/2008 4:25:21 PM)
> > 沨
> >
> > Glenn (7/22/2008 4:25:25 PM)
> > 睰dzrt
> >
> > Glenn (7/22/2008 4:25:31 PM)
> >
> > We are not sure what is causing this.
> >
> > Any help would be much appreciated.
> >
> >
> Those look like non ascii characters, and they would only be visible
> in
> html...


Right, like I said I copied it from Notepad. The characters come up as
a square. I just now tried converting that log text file to an html
document, but the font still comes up as squares.


--
WWTSD
------------------------------------------------------------------------
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View this thread: http://forums.novell.com/showthread.php?t=337243

Michael Bell;1602884 Wrote:
> WWTSD wrote:
> > Hello,
> >
> > We have Groupwise Messanger 1.0.4.
> >
> > We have recently noticed an issue with saving IM sessions.
> >
> > When the user goes to File > Save Conversation, the file's fonts
> > somehow become jumbled.
> >
> > This was a test chat we saved. When we open it in Notepad or
> Wordpad,
> > the text comes up as squares and not the actual message.
> >
> > Glenn (7/22/2008 4:25:05 PM)
> > 琐dz
> >
> > Glenn (7/22/2008 4:25:21 PM)
> > 沨
> >
> > Glenn (7/22/2008 4:25:25 PM)
> > 睰dzrt
> >
> > Glenn (7/22/2008 4:25:31 PM)
> >
> > We are not sure what is causing this.
> >
> > Any help would be much appreciated.
> >
> >
> Those look like non ascii characters, and they would only be visible
> in
> html...



We tried a test version of GWIM 2.02 on our servers. This seems to
work.

Any thoughts on why 1.04 would not work with saving chat sessions?


--
WWTSD
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