Is there a way to configure BM 3.9 and the user's PC to bypass the BM
Proxy services for a specific URL address (IP not directly obtainable
from vendor)?

Specifically, we are using a call center WEB application provided by
Verizon and must bypass proxy services

HTTPS://webcenter.verizonbusiness.com//. . . .

I know I can add the URL to my IE configuration (Tools - Internet
Options - Connections - LAN settings - Advanced - Exceptions), but this
only causes the IE to freeze and go nowhere.

Tracert gives me this as the end point:

24 95 ms 96 ms 96 ms wc40-main.medialogik.com [208.87.33.150]


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In article <6e%Wk.2871$wo4.514@kovat.provo.novell.com>, Chris Premo
wrote:
> Is there a way to configure BM 3.9 and the user's PC to bypass the BM
> Proxy services for a specific URL address (IP not directly obtainable
> from vendor)?
>
Yes, you can. You will need to open a specific filter exception for
the traffic to be allowed. (In your case something like www-https-st
from private to public, dest. IP address=verizon web site address.

You will also need to configure IE to not use proxy when going to that
site. The first thing to try is to turn off proxy settings entirely in
the browser and go directly to the link involved. If you have the
filters done correctly, that should work. If not, start looking at
what's being blocked by filtering with filter debug.

If it does work, then it's a matter of finding the right URL and syntax
to put it into the IE exceptions list. This can be somewhat trying,
but it's just a matter of trial and error. Using RTMonitor to see
proxy traffic in (nearly) real time is a great help in cases like this.

Craig Johnson
Novell Support Connection SysOp
*** For a current patch list, tips, handy files and books on
BorderManager, go to http://www.craigjconsulting.com ***

What if they don't provide the Specific IP address???



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