We have a Citrix metframe app on the intrenet that was working fine with
BM 3.8 and NW 6.5 sp4. Once we upgraded the OS to NW 6.5 sp6 - the
mouse response became bad - especially when seleting menu items. Novell
would not help - 3.8 is no longer supported so we updated our lab to
3.9.1 and the mouse issues continue. I would think it was TCPIP - but I
have upgraded lab to the newest TCPIP I could find - still have mouse
issues.

To be clear - the mouse moves and looks fine - but when you click on
items nothing happens. To select menu items you must use the keyboard.
We are in the process of trying sp7 - knowing that is what Novell will
say - but was wondering if anyone out there has any ideas?


--
ecrocker
------------------------------------------------------------------------
ecrocker's Profile: http://forums.novell.com/member.php?userid=34449
View this thread: http://forums.novell.com/showthread.php?t=347660

ecrocker,

It appears that in the past few days you have not received a response to your
posting. That concerns us, and has triggered this automated reply.

Has your problem been resolved? If not, you might try one of the following options:

- Visit http://support.novell.com and search the knowledgebase and/or check all
the other self support options and support programs available.
- You could also try posting your message again. Make sure it is posted in the
correct newsgroup. (http://forums.novell.com)

Be sure to read the forum FAQ about what to expect in the way of responses:
http://support.novell.com/forums/faq_general.html

If this is a reply to a duplicate posting, please ignore and accept our apologies
and rest assured we will issue a stern reprimand to our posting bot.

Good luck!

Your Novell Product Support Forums Team
http://support.novell.com/forums/

In article <ecrocker.3he3jz@no-mx.forums.novell.com>, Ecrocker wrote:
> To be clear - the mouse moves and looks fine - but when you click on
> items nothing happens. To select menu items you must use the keyboard.
> We are in the process of trying sp7 - knowing that is what Novell will
> say - but was wondering if anyone out there has any ideas?
>
Need more information here.

Do you have a URL you can post and some sort of test procedure? I can
test through various BMgr servers.

Sounds a bit like a LAN driver issue, but it could be lots of things.

Also, check tips 1, 23 and 63 at the URL below.

Craig Johnson
Novell Support Connection SysOp
*** For a current patch list, tips, handy files and books on
BorderManager, go to http://www.craigjconsulting.com ***

Same problem here. We are running nw6.5sp7 with all current patches and
bm3.9 SP1. Latest proxy.cfg from craig. Citrix (ICA) access and RDP
access (VDI) Through the proxy has such a big delay that mouse movements
are jerky and slow.

We have an older bm 3.8 server that is working fine with ica and rdp
???

Regards,

Hen


phxazcraig;1665930 Wrote:
> In article <ecrocker.3he3jz@no-mx.forums.novell.com>, Ecrocker wrote:
> > To be clear - the mouse moves and looks fine - but when you click on
> > items nothing happens. To select menu items you must use the
> keyboard.
> > We are in the process of trying sp7 - knowing that is what Novell
> will
> > say - but was wondering if anyone out there has any ideas?
> >
> Need more information here.
>
> Do you have a URL you can post and some sort of test procedure? I can
> test through various BMgr servers.
>
> Sounds a bit like a LAN driver issue, but it could be lots of things.
>
> Also, check tips 1, 23 and 63 at the URL below.
>
> Craig Johnson
> Novell Support Connection SysOp
> *** For a current patch list, tips, handy files and books on
> BorderManager, go to 'Craig Johnson Consulting - BorderManager,
> NetWare, and More' (http://www.craigjconsulting.com) ***


--
Regards,

Hen
------------------------------------------------------------------------
hennys's Profile: http://forums.novell.com/member.php?userid=233
View this thread: http://forums.novell.com/showthread.php?t=347660

Same problem here. We are running nw6.5sp7 with all current patches and
bm3.9 SP1. Latest proxy.cfg from craig. Citrix (ICA) access and RDP
access (VDI) Through the proxy has such a big delay that mouse movements
are jerky and slow.

We have an older bm 3.8 server that is working fine with ica and rdp
???

Regards,

Hen


phxazcraig;1665930 Wrote:
> In article <ecrocker.3he3jz@no-mx.forums.novell.com>, Ecrocker wrote:
> > To be clear - the mouse moves and looks fine - but when you click on
> > items nothing happens. To select menu items you must use the
> keyboard.
> > We are in the process of trying sp7 - knowing that is what Novell
> will
> > say - but was wondering if anyone out there has any ideas?
> >
> Need more information here.
>
> Do you have a URL you can post and some sort of test procedure? I can
> test through various BMgr servers.
>
> Sounds a bit like a LAN driver issue, but it could be lots of things.
>
> Also, check tips 1, 23 and 63 at the URL below.
>
> Craig Johnson
> Novell Support Connection SysOp
> *** For a current patch list, tips, handy files and books on
> BorderManager, go to 'Craig Johnson Consulting - BorderManager,
> NetWare, and More' (http://www.craigjconsulting.com) ***


--
Regards,

Hen
------------------------------------------------------------------------
hennys's Profile: http://forums.novell.com/member.php?userid=233
View this thread: http://forums.novell.com/showthread.php?t=347660