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Sfcontrol 5.02 : request ... from Module CPFILTER.NLM
Old 09-05-2008, 08:46 AM #1
Ridder75
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Default Sfcontrol 5.02 : request ... from Module CPFILTER.NLM


Hi,

I've installed a netware 6.5 server :

Novell Open Enterprise Server, NetWare 6.5

Support Pack Revision 07

(C) Copyright 1983-2007 Novell Inc. All Rights Reserved. Patent
Pending.
Server Version 5.70.07 September 18, 2007

Novell eDirectory Version 8.7.3.9 SMP

NDS Version 10553.73 9 October 2006

Server License: Novell NetWare 6 Server 650 SN:301641724

User Licenses: Audited

Total server memory: 3 685 950 Kilobytes


- BorderManager 3.9 SP1
- Surfcontrol 5.02

and on the console server, i have the following message :


4/09/2008 14:38:08 : SERVER-5.70-0 [nmID=6001D]
Cache memory allocator out of available memory.


4/09/2008 14:38:08 : SERVER-5.70-0 [nmID=2000A]
Short term memory allocator is out of memory.
1 attempts to get more memory failed.
request size in bytes 1048576000 from Module CPFILTER.NLM


4/09/2008 14:38:09 : ACLCHECK-4.80-16
Content Filtering Solution from Surf Control can not be launched.

I joigned to this post the following file :

- config.txt

And describe files :

- CSPConfig.ini

################################################## ############################
#
# CSPConfig.ini
#
################################################## ############################
#
#
# DESCRIPTION
# ===========
#
# [CSPList] The Content Service Provider section
name
# Providers=CSPName1,CSPName2 The List of CSP's
#
# This section lists all configured Content Service Providers in a
# comma separated list. Each named CSP MUST have it's own section of
# configuration settings in the ini file.
#
#
# [CSPName1] The settings for the named CSP
# Type=CSP Always set to CSP
# Service= The full path & name of the CSP DLL
# CDB= The full path & name of the CDB File
#
#

[CSPList]
Providers=SurfControlGeneralList


[SurfControlGeneralList]
CDB_PREALLOC_SIZE=1000
Data 2=CF9A9632A48E8D61669BC9B6C7E0426A1BD6E3865C4D7D2B 8174
Data 1=CF9A95EDCEEC2B226AA48404AD232165C638
WorkingDir=
Licence=
Service=CPFILTER.NLM
CDB=SurfControl Categories.cdb
Categories=
Type=CSP
WebServer=st4update.surfcontrol.com
Port=80
URL=/cgi-bin/GenLiveUpdate.dll
RemoteDirectory=UDBDownload


And the size of the SurfControl Categories.cdb is = 844 Mo (885,981,184
octets)

- CPFILTER.LOG

[Thu Sep 4 14:38:05 2008] Received request to open session (level:
Maximum).
[Thu Sep 4 14:38:08 2008] Failed to allocate large memory block.
[Thu Sep 4 14:38:08 2008] Failed to load CDB.
[Thu Sep 4 14:38:08 2008] Error: Failed to open session (level:
Maximum): Cannot initialize content database.
[Thu Sep 4 22:00:03 2008] Received request to open session (level:
Version).
[Thu Sep 4 22:00:03 2008] Session opened successfully. Session ID:
<0x9B6DB060>, Session level: <Version>, CDB version: <2075>, Days to
expiry: <844>, License Status: Full.
[Thu Sep 4 22:00:03 2008] Beginning LiveUpdate procedure.
[Thu Sep 4 22:00:03 2008] LiveUpdate: Current Database Version is
2075.
[Thu Sep 4 22:32:32 2008] LiveUpdate: Updated Database Version will be
<2076>, Days to expiry: <844>.
[Thu Sep 4 22:33:36 2008] LiveUpdate procedure successful.
[Thu Sep 4 22:33:36 2008] Ending LiveUpdate procedure.
[Thu Sep 4 22:33:36 2008] Session (ID : 0x9B6DB060) closed
successfully.



How can I fix this problem please?

Thanks

Raphaël


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Re: Sfcontrol 5.02 : request ... from Module CPFILTER.NLM
Old 09-05-2008, 09:06 AM #2
Ridder75
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Default Re: Sfcontrol 5.02 : request ... from Module CPFILTER.NLM


Hi,

I joign an other file :

- config.zip contain config.txt

Thanks

Raph :)


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Re: Sfcontrol 5.02 : request ... from Module CPFILTER.NLM
Old 09-16-2008, 10:52 PM #3
Craig Johnson
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Default Re: Sfcontrol 5.02 : request ... from Module CPFILTER.NLM

What you probably need to do here is to carefully tune the server. The
most important step right now is to use Novell Remote Manager to tune
the memory usage. It will suggest a -u parameter to add after the
server statement in autoexec.bat. Try that and reboot, and I think
cpfilter will then load.

Also, CDB_PREALLOC_SIZE=1000 is, I think, too large. Try =650 or 700
for now.

Be sure you are using the latest (april 2007) version of cpfilter,
which you can download from surfcontrol.com. It has major memory fixes
in it compared to prior versions, and you need it now.

Craig Johnson
Novell Support Connection SysOp
*** For a current patch list, tips, handy files and books on
BorderManager, go to http://www.craigjconsulting.com ***


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